Legal
Privacy policy
Last updated: 2 October 2026
PRADHA AI, also known as Pradha Automation, respects your privacy. The legal seller identified on your accepted quote is responsible for the personal information described here. Seller: Pradha Automation (sole proprietor), South Africa. Payments are processed by Paddle as merchant of record.
Information we collect
When you request a demo or support, we may collect your business name, contact details, contact number and the information you share about your customer-message needs. We may also receive basic device, IP address, security and website-usage information.
How and why we use it
We use contact and enquiry information to respond, prepare a demo and deliver requested services because it is necessary to take steps toward or perform our agreement. We use limited security and usage information for our legitimate interests in protecting and improving the service. We use consent where the law requires it. We do not sell your personal information.
Who receives information
Information may be shared with service providers supporting hosting, communication, analytics and customer support; professional legal or accounting advisers; and authorities where the law requires it. Paddle acts as Merchant of Record for payments, subscription administration, taxes and invoices.
Storage, security and retention
We use appropriate access controls and technical safeguards. Information is kept only while needed for the purpose collected, our agreement, security or legal obligations, then deleted or anonymised.
Your choices and rights
Depending on the law that applies to you, you may ask to access, correct, delete or restrict your information; object to certain processing; receive portable data; or withdraw consent. You may also complain to the relevant data-protection authority.
Cookies
The website may use essential storage needed for security and operation. If optional analytics or marketing cookies are added, we will provide appropriate choices before using them.
Contact
For privacy questions, email pradhaautomation@gmail.com or call 064 787 0589.